Under the 'Reset this PC' section, click the Get started. When your computer starts, you’ll be presented with the Windows installation wizard, which will walk you through the process. To use the reset feature to remove everything on a computer, use these steps: Open Settings. Reboot your PC and follow the steps below. It’s likely set to boot from your hard drive first. You may need to access your computer’s BIOS and change the boot order.

Next, you’ll need to boot your computer from the DVD or USB drive. The Windows Media Creation tool will guide you through theĬreation of a bootable USB drive or DVD. Here, select the Update & Security option found at the bottom of the window. You’ll need to find your Windows Product Key. When you’re ready to factory reset your Windows 10 PC, open the Windows Settings menu by clicking on the Start button and then selecting the Gear icon. We can also show you where to get Windows 8.1 or 7 ISOs. If that’s not an option, you can download an official ISO of Windows 10 using the Windows Media Creation Tool or just your web browser. Using the manufacturer’s official Windows installation is the best way to go, as it will have all the hardware drivers specific to the make and model of your computer. If you didn’t make one when you got your computer, now’s the time to do that. Many laptop and computer makers have utilities built into their Windows installs to help you create these recovery drives.

You’ll need to have either the Windows DVD that came with your computer or you bought on its own, or a bootable USB drive with Windows on it. Click on either and the process will begin again, you may need to fill in your recovery key first.Reinstall Windows from DVD or Bootable USB Drive If you want to reset your PC, then just click on that option you’ll then be given the choice to either keep your files or remove everything.The next screen will let you reset the PC, restore it from a factory image, or offer additional “Advanced options.” It may be to your advantage to check out those options they include a “Startup Repair” feature, one that lets you change your startup settings, an option to uninstall updates (which are often the cause of problems), and others.If you want to reset your PC, click on “Troubleshoot.” Your system will reboot, and you’ll get a blue screen that lets you “Choose an option.” These options may vary on my system, I could choose to continue to Windows 10, boot from an external device, turn off the PC, or troubleshoot.When you arrive at the Recovery screen, click on “Restart now” under the “Advanced startup” heading.

Follow the directions for resetting above.

Windows hard reset